Call 020 3576 5236 to get in touch with us
Call 020 3576 5236 to get in touch with us
Family run, personalised and trusted service
24/7 locksmith services - instant response
Consistently high security standards
Serving London, Kent, Essex and Surrey
Frequently asked questions
When it comes to protecting your property and ensuring everything operates smoothly, having the right information is essential. Our team of certified specialists has gathered the most common questions from our customers about locksmithing, glazing, security systems, and fire door compliance. Each answer gives you practical details about how we work, what to expect, and the benefits of choosing professional, fully insured services. From emergencies to planned upgrades, we’re here to put knowledge and reassurance at your fingertips.
For emergency locksmith requests, we aim to book attendance within the hour. We keep you informed continuously with accurate ETAs.
We use non-destructive methods first to gain entry and only replace parts or components when absolutely necessary.
Yes, all quotes are pre-agreed before any work begins and are confirmed in writing to avoid surprises.
Yes, we offer 24/7 emergency locksmith services to help you whenever you need us, day or night.
Absolutely. All our locksmiths are fully vetted, accredited, and insured to guarantee professional, secure service every time.
Client Success Stories
5.0
Based on 128 reviews
Posted on Google Sam LongTrustindex verifies that the original source of the review is Google. Extremely efficient and contactable service. Works finished within minutes. Amazing people to top it offPosted on Google george whitelockTrustindex verifies that the original source of the review is Google. I was locked out of my house with my key inside. Identical Security arrived within 15 minutes and gained access immediately. Excellent service, highly recommend!Posted on Google Jack JollyTrustindex verifies that the original source of the review is Google. Absolutely unbelievable service from Identical Security. Me and my wife had both left our keys and ended up locked out with our daughter. We got in contact with Callum yesterday at 11:15am and by 12pm he already had someone with us sorting the issue. Really quick response, professional throughout and took a stressful situation away straight away. Couldn’t thank Callum and the team enough, highly recommend!Posted on Google Henrique MarteleteTrustindex verifies that the original source of the review is Google. I faced an emergency when I locked myself out with the key inside the door, so I called Identical Security. They responded rapidly and arrived at my location quickly. In just a few seconds, they resolved my problem! Their service was efficient and outstanding. I highly recommend this service to everyonePosted on Google Rosie CadeTrustindex verifies that the original source of the review is Google. Really friendly and helpful team. Very thorough and knowledgeable in what they do and were prompt and efficient. They also came quickly when my lock broke as I have a young child which was much appreciated. Thank you ☺️.Posted on Google T BTrustindex verifies that the original source of the review is Google. Was locked out of my building and they came over as quick as they could to help resolve the situation. They were very responsive, jo got the job done very quickly and were super helpful! Would highly recommend them.Posted on Google Thomas MayneTrustindex verifies that the original source of the review is Google. Excellent service, manner and timing. Very friendly and could not recommend more.Posted on Google Isobel CantwellTrustindex verifies that the original source of the review is Google. Thank you identical security for a speedy and friendly service. Issue was dealt with immediately and Oliver went above and beyond to help us.Posted on Google Charlotte GraceTrustindex verifies that the original source of the review is Google. Oliver was great! He arrived very quickly and was extremely efficient. Really friendly and helpful. Thank you!
Need help or advice right now?
We know that security issues can’t wait. Whether it’s a late-night lockout or a faulty door mechanism, our 24-hour team is always ready to assist with fast response times and reliable expertise. You can get in touch with us by calling 020 3576 5236 or 07852 965073, or emailing info@identicalsecurity.co.uk.