Call 020 3576 5236 to upgrade or replace your locks
Call 020 3576 5236 to upgrade or replace your locks
Family run, personalised and trusted service
24/7 locksmith services - instant response
Consistently high security standards
Serving London, Kent, Essex and Surrey
Locks should feel smooth, safe, and simple. If your lock fails or feels unreliable, our first priority is to help you feel safe and secure again. On every visit, our engineers assess the lock as soon as they arrive and talk you through practical solutions. If your lock can be repaired, we’ll fix it, if not, we’ll recommend the right replacement, using British Standard parts. Everything is explained before we start, so there are no surprises when it comes to cost or timing. Our team works tidily and shares simple advice to keep your new lock working smoothly after installation.
Lock problems create worry and stress. We see it every day, so our aim is to remove that worry as quickly as possible. Our engineers always look for a straightforward repair before considering a replacement, unless your safety or future reliability would be compromised. Share a photo or video of the problem in advance and we’ll provide a fixed-price quote, with an ETA and the name of your engineer. We keep you informed at each step, so you’re never left in the dark.
Based on 128 reviews
Posted on Google Sam LongTrustindex verifies that the original source of the review is Google. Extremely efficient and contactable service. Works finished within minutes. Amazing people to top it offPosted on Google george whitelockTrustindex verifies that the original source of the review is Google. I was locked out of my house with my key inside. Identical Security arrived within 15 minutes and gained access immediately. Excellent service, highly recommend!Posted on Google Jack JollyTrustindex verifies that the original source of the review is Google. Absolutely unbelievable service from Identical Security. Me and my wife had both left our keys and ended up locked out with our daughter. We got in contact with Callum yesterday at 11:15am and by 12pm he already had someone with us sorting the issue. Really quick response, professional throughout and took a stressful situation away straight away. Couldn’t thank Callum and the team enough, highly recommend!Posted on Google Henrique MarteleteTrustindex verifies that the original source of the review is Google. I faced an emergency when I locked myself out with the key inside the door, so I called Identical Security. They responded rapidly and arrived at my location quickly. In just a few seconds, they resolved my problem! Their service was efficient and outstanding. I highly recommend this service to everyonePosted on Google Rosie CadeTrustindex verifies that the original source of the review is Google. Really friendly and helpful team. Very thorough and knowledgeable in what they do and were prompt and efficient. They also came quickly when my lock broke as I have a young child which was much appreciated. Thank you ☺️.Posted on Google T BTrustindex verifies that the original source of the review is Google. Was locked out of my building and they came over as quick as they could to help resolve the situation. They were very responsive, jo got the job done very quickly and were super helpful! Would highly recommend them.Posted on Google Thomas MayneTrustindex verifies that the original source of the review is Google. Excellent service, manner and timing. Very friendly and could not recommend more.Posted on Google Isobel CantwellTrustindex verifies that the original source of the review is Google. Thank you identical security for a speedy and friendly service. Issue was dealt with immediately and Oliver went above and beyond to help us.Posted on Google Charlotte GraceTrustindex verifies that the original source of the review is Google. Oliver was great! He arrived very quickly and was extremely efficient. Really friendly and helpful. Thank you!
All replacements are handled by accredited experts, who make sure everything functions as it should before leaving and answer any questions. For bookings, call 020 3576 5236 or 07852 965073, or email info@identicalsecurity.co.uk
Share images or a short video of your lock, door, or any fault markings.
Receive a written quote and ETA.
We attend, assessing for repair before recommending replacement.
Our team completes the work, tests thoroughly, tidies up, and offers aftercare advice.
Invoice and receipt sent via text or email on the same day.
There’s more than one reason to update your locks – wear and tear, lost keys, moving into a new home, or simply wanting better protection. Our replacements always meet the latest British Standards for security and reliability, so you can rest easy knowing your property is protected. The following table shows common situations and how we help you regain control over your security:
When locks fail unexpectedly, it creates immediate security and access concerns. Our emergency locksmith team is on hand 24/7 to respond rapidly, using non-destructive entry methods whenever possible. We replace or repair locks without delay, helping you regain control over your property promptly. With qualified engineers and transparent pricing, you receive dependable service designed to minimise disruption and maximise safety.
We provide fixed quotes before arrival to avoid surprises. Evening and weekend costs are consistent. Calls are answered 24/7 by real people. For emergencies, an engineer is usually with you within an hour.
Schedule by calling 020 3576 5236 or 07852 965073, or emailing info@identicalsecurity.co.uk
Our engineers work across London, Kent, Essex and Surrey, carrying the parts most often needed to resolve lock issues in a single visit. We do not work on vehicles, safes that require forced entry, or unauthorised access. In such cases, we provide temporary boarding up and collaborate with you to schedule permanent repairs. Whenever suitable, we also offer on-site key cutting so you have sufficient keys for your property.
Replacing locks involves more than swapping hardware. Our engineers handle every detail carefully, working respectfully within your space and leaving the area clean once the job is finished. We provide all necessary documentation, including method statements and insurance certificates, upon request. Our UK Locksmiths Association (UKLA), SafeContractor, and Checkatrade accreditations reflect our commitment to quality and safety in every lock replacement we carry out.
Accreditation from trusted third parties confirms professional, competent practice
Comprehensive paperwork assists with insurance claims and future maintenance
Uniformed engineers and marked vehicles help you identify our team easily
We provide practical advice to extend the life of your locks and improve home security
If you find yourself locked out or struggling with a lock, contact us for a rapid, reliable response. Our engineers use proven, non-destructive techniques to regain your access with minimal disruption and no unnecessary damage. Call 020 3576 5236 or 07852 965073, or email info@identicalsecurity.co.uk
We always start with careful removal and fitting to avoid damage. If any part requires repair or adjustment, we explain and get your approval before proceeding.
Emergency lock replacements are prioritised and an engineer can usually attend within an hour for urgent security restoration.
Yes. All lock parts and installation labour come with our standard guarantee for your peace of mind.
Where possible, yes. We offer on-site key cutting to provide you with additional keys immediately or advise secure duplication options.