Call 020 3576 5236 for immediate help
Call 020 3576 5236 for immediate help
Family run, personalised and trusted service
24/7 locksmith services - instant response
Consistently high security standards
Serving London, Kent, Essex and Surrey
At Identical Security, our focus is simple: get you back inside quickly, fix your lock or door properly, and ensure everything works smoothly before we leave. We combine the attention of a family business with the organisation and reliability of a professional operation. You’ll always reach a real person when you call, receive clear pricing up front, and get tidy, respectful workmanship followed by written confirmation of the work done.
Being locked out is stressful. We explain what we are doing, use non-destructive techniques first, and only replace parts when repair is not safe or reliable. A quick photo or short video shared by text or email helps us confirm the likely fault and give you a fixed price before we set off. You receive an ETA and the name of the attending engineer.
Based on 128 reviews
Posted on Google Sam LongTrustindex verifies that the original source of the review is Google. Extremely efficient and contactable service. Works finished within minutes. Amazing people to top it offPosted on Google george whitelockTrustindex verifies that the original source of the review is Google. I was locked out of my house with my key inside. Identical Security arrived within 15 minutes and gained access immediately. Excellent service, highly recommend!Posted on Google Jack JollyTrustindex verifies that the original source of the review is Google. Absolutely unbelievable service from Identical Security. Me and my wife had both left our keys and ended up locked out with our daughter. We got in contact with Callum yesterday at 11:15am and by 12pm he already had someone with us sorting the issue. Really quick response, professional throughout and took a stressful situation away straight away. Couldn’t thank Callum and the team enough, highly recommend!Posted on Google Henrique MarteleteTrustindex verifies that the original source of the review is Google. I faced an emergency when I locked myself out with the key inside the door, so I called Identical Security. They responded rapidly and arrived at my location quickly. In just a few seconds, they resolved my problem! Their service was efficient and outstanding. I highly recommend this service to everyonePosted on Google Rosie CadeTrustindex verifies that the original source of the review is Google. Really friendly and helpful team. Very thorough and knowledgeable in what they do and were prompt and efficient. They also came quickly when my lock broke as I have a young child which was much appreciated. Thank you ☺️.Posted on Google T BTrustindex verifies that the original source of the review is Google. Was locked out of my building and they came over as quick as they could to help resolve the situation. They were very responsive, jo got the job done very quickly and were super helpful! Would highly recommend them.Posted on Google Thomas MayneTrustindex verifies that the original source of the review is Google. Excellent service, manner and timing. Very friendly and could not recommend more.Posted on Google Isobel CantwellTrustindex verifies that the original source of the review is Google. Thank you identical security for a speedy and friendly service. Issue was dealt with immediately and Oliver went above and beyond to help us.Posted on Google Charlotte GraceTrustindex verifies that the original source of the review is Google. Oliver was great! He arrived very quickly and was extremely efficient. Really friendly and helpful. Thank you!
When emergencies strike, we’re ready to respond at any hour—providing quick, professional help whenever you need it most. Get in touch with our team by calling 020 3576 5236 or 07852 965073, or email info@identicalsecurity.co.uk. If you prefer not to call, use this form.
Share a photo/video of the door, lock, and any markings
Receive a fixed price and ETA in writing
We attend and gain entry with non-destructive methods where possible
Repair or replace as needed; we test, tidy, and advise on aftercare
Invoice/receipt sent by email or text the same day
Homes see the same patterns: stiff keys, failed multipoint mechanisms, misaligned doors, worn cylinders, damaged keeps, loose handles. Where safe, we repair; where necessary, we replace with British Standard hardware and set correct tolerances, so the door closes and locks smoothly.
Typical faults and fixes
Modern uPVC and composite doors depend on several parts working smoothly together like gearboxes, strips, keeps, and handles. We stock the most common components in our vans so we can usually fix the problem in just one visit. Taking care to align everything properly not only protects your new parts but also makes your door easier to use and helps prevent future issues. We’re here to make sure your door feels right and works reliably.
Pricing is straightforward: costs are agreed before attendance and confirmed in writing. No surprises during evenings or weekends. Should an unexpected issue arise onsite, we pause and consult you before proceeding. Calls are answered 24/7 by a real person, with emergency visits booked as swiftly as traffic allows. We will ensure an engineer is at your home within the hour.
We offer planned appointments during the day, ideal for upgrades and routine fixes. You can get in touch by calling 020 3576 5236 or 07852 965073, or email info@identicalsecurity.co.uk
Our engineers work across London, Kent, Essex and Surrey, carrying the most commonly required parts to solve your issue on the spot. We do not handle vehicles, safes requiring destructive entry, or illegal/unauthorised entry. For such incidents, we provide temporary boarding-up and plan permanent repairs in partnership with you. When appropriate, we include key cutting services during visits, so you have enough keys for your household.
Locksmith work requires as much attention to process as to hardware. We complete jobs neatly, respect your home, and leave everything tidy. Method statements and insurance documentation are available on request. For flats and managed buildings, we liaise with agents or building managers to ensure smooth coordination.
Third-party accreditation confirms professional, competent practice.
Clear paperwork supports insurance claims and ongoing maintenance.
Uniformed engineers and marked vehicles allow easy identification.
Practical advice extends the life of your hardware and maintains your security.
Locked out or facing a lock issue? Contact us for a fast, reliable response. Our engineers use proven non-destructive methods to get you back into your home with minimal fuss and no unnecessary damage. You can call 020 3576 5236 or 07852 965073, or email info@identicalsecurity.co.uk
We always prioritise non-destructive entry and only replace parts if necessary. We fully explain costs and options beforehand.
Emergency calls are prioritised with the nearest engineer dispatched within the hour. For planned work, we book a convenient time that suits you.
Yes, all parts and labour come with our standard guarantee. We also provide straightforward aftercare advice to keep your door functioning smoothly.
Yes, we repair mechanisms, jammed handles, and misted units and offer boarding-up services after damage. See our windows and double glazing page for details.
Where possible, yes. We provide on-site key cutting during visits or can advise on secure local duplication options.