Calm entry, careful repairs, and trusted residential locksmith support 
Calm entry, careful repairs, and trusted residential locksmith support 

Family run, personalised and trusted service

24/7 locksmith services - instant response

Consistently high security standards

Serving London, Kent, Essex and Surrey

A family team delivering trusted residential locksmith services 

At Identical Security, our focus is simple: get you back inside quickly, fix your lock or door properly, and ensure everything works smoothly before we leave. We combine the attention of a family business with the organisation and reliability of a professional operation. You’ll always reach a real person when you call, receive clear pricing up front, and get tidy, respectful workmanship followed by written confirmation of the work done.

Prioritising a non-destructive first approach 

Being locked out is stressful. We explain what we are doing, use non-destructive techniques first, and only replace parts when repair is not safe or reliable. A quick photo or short video shared by text or email helps us confirm the likely fault and give you a fixed price before we set off. You receive an ETA and the name of the attending engineer.

Client Success Stories

5.0

Based on 128 reviews

Fast, reliable 24/7 emergency locksmith services 

What to expect: Our process 

01

Share a photo/video of the door, lock, and any markings

02

Receive a fixed price and ETA in writing

03

We attend and gain entry with non-destructive methods where possible

04

Repair or replace as needed; we test, tidy, and advise on aftercare

05

Invoice/receipt sent by email or text the same day

Everyday issues we fix — smooth, safe, and secure 

Homes see the same patterns: stiff keys, failed multipoint mechanisms, misaligned doors, worn cylinders, damaged keeps, loose handles. Where safe, we repair; where necessary, we replace with British Standard hardware and set correct tolerances, so the door closes and locks smoothly.
Typical faults and fixes

Symptom

Likely cause

Our fix

Key turns but door will not open 
Failed gearbox / misalignment 
Diagnose, realign, replace gearbox if required 
Handle lifts but lock does not engage 
Worn keeps or strip 
Adjust keeps, replace strip, confirm compression 
Key difficult to insert/remove 
Worn/damaged cylinder 
Fit anti-snap BS cylinder; supply new keys 
Door catching on frame 
Hinge drop / heat swell 
Re-pack or re-hang; set correct tolerances 
Draughts or rattling 
Loose keeps / poor compression
Re-set keeps; replace seals if needed 

uPVC and composite door specialists 

Modern uPVC and composite doors depend on several parts working smoothly together like gearboxes, strips, keeps, and handles. We stock the most common components in our vans so we can usually fix the problem in just one visit. Taking care to align everything properly not only protects your new parts but also makes your door easier to use and helps prevent future issues. We’re here to make sure your door feels right and works reliably.

Parts we service and replace 

  • Multipoint gearboxes and full strips 
  • Euro cylinders (including anti-snap upgrades) 
  • Keeps, strikes, and faceplates 
  • Hinges, handles, and letter plates 
  • Patio sliders and French door mechanisms 

Pricing and availability: Full transparency  

Pricing is straightforward: costs are agreed before attendance and confirmed in writing. No surprises during evenings or weekends. Should an unexpected issue arise onsite, we pause and consult you before proceeding. Calls are answered 24/7 by a real person, with emergency visits booked as swiftly as traffic allows. We will ensure an engineer is at your home within the hour.

Need a scheduled visit rather than an emergency?  

Mobile coverage with stocked vans and tidy work 

Our engineers work across London, Kent, Essex and Surrey, carrying the most commonly required parts to solve your issue on the spot. We do not handle vehicles, safes requiring destructive entry, or illegal/unauthorised entry. For such incidents, we provide temporary boarding-up and plan permanent repairs in partnership with you. When appropriate, we include key cutting services during visits, so you have enough keys for your household.

Safety, documentation, and credentials

Locksmith work requires as much attention to process as to hardware. We complete jobs neatly, respect your home, and leave everything tidy. Method statements and insurance documentation are available on request. For flats and managed buildings, we liaise with agents or building managers to ensure smooth coordination.

Why this matters at home 

Get back inside quickly 

Frequently asked questions 

Quick answers for homeowners

We always prioritise non-destructive entry and only replace parts if necessary. We fully explain costs and options beforehand.

Emergency calls are prioritised with the nearest engineer dispatched within the hour. For planned work, we book a convenient time that suits you.

Yes, all parts and labour come with our standard guarantee. We also provide straightforward aftercare advice to keep your door functioning smoothly.

Yes, we repair mechanisms, jammed handles, and misted units and offer boarding-up services after damage. See our windows and double glazing page for details.

Where possible, yes. We provide on-site key cutting during visits or can advise on secure local duplication options.