Secure, smooth-working windows that protect your property and comfort 
Secure, smooth-working windows that protect your property and comfort 

Family run, personalised and trusted service

24/7 locksmith services - instant response

Consistently high security standards

Serving London, Kent, Essex and Surrey

Window repairs and security services by trusted engineers 

Identical Security provides professional window repair and security services for homeowners, landlords, property managers, and commercial clients. Our engineers diagnose faults quickly and restore windows so they operate smoothly and securely. From faulty locks and damaged mechanisms to broken glazing and boarding up after accidental damage, we deliver reliable solutions with clear communication and careful workmanship.

Window repairs that restore security and performance 

Windows play a vital role in protecting your property while maintaining comfort and insulation. When locks fail, handles break, or frames become misaligned, security and energy efficiency can be affected.

Our engineers focus on resolving the issue with the most practical repair wherever possible. Using quality components and specialist tools, we restore secure locking, smooth operation, and proper sealing. If replacement glass or hardware is required, we organise the work quickly and ensure the property remains secure in the meantime.

Client Success Stories

5.0

Based on 128 reviews

Fast window repair support 

What to expect: Our process 

01

Send photos or a short video showing the window issue.

02

Receive a written quote with a clear appointment time.

03

Our engineers inspect the window and carry out repairs where possible during the first visit.

04

If specialist parts or replacement glazing are required, we secure the opening and arrange the return visit.

05

Invoices and service notes are provided after completion, with tidy and respectful service throughout.

Window problems we fix – repairs that protect and insulate

Window faults often affect both security and comfort. Our engineers repair or secure damaged windows so your property remains protected.
Typical faults and fixes

Issue

Cause

How Identical Security fixes it

Window won’t open or close 
Faulty mechanisms or alignment issues 
Repair or replace mechanisms 
Broken window handle 
Wear, impact, or internal failure 
Install new handle 
Window lock not working 
Internal locking mechanism failure 
Replace or adjust locking system 
Draughts around frame 
Damaged seals or misalignment 
Replace seals and adjust fittings 
Cracked or broken glass 
Impact or accidental damage 
Secure window and arrange replacement

Boarding up services to secure damaged windows 

When a window breaks unexpectedly, securing the opening quickly is essential. Our engineers provide professional boarding up services to protect your home or business immediately after damage occurs.

Boarding up prevents further exposure to weather or unauthorised access while replacement glass or specialised parts are arranged. This temporary protection ensures your property remains safe until full repairs are completed.

Common repair components

  • Handles and locking mechanisms 
  • Window hinges and restrictors 
  • Glazing units and seals 

Transparent pricing and professional services 

We provide clear, fixed-price quotes before work begins, so you always understand the cost involved. Emergency support is available 24/7 for urgent issues such as broken windows or compromised security.

For planned maintenance or upgrades, appointments can be scheduled during normal working hours to minimise disruption.

Book a window service appointment 

Regional coverage with fully equipped vans 

Our engineers support properties across London, Kent, Essex and Surrey, carrying commonly required parts to resolve many window faults during the first visit. Our service does not include vehicle locks, forced safe entry, or access to properties without authorisation. Where necessary, we can provide temporary boarding up and arrange follow-up repairs once replacement parts are available.

Commitment to safety, thorough documentation, and professionalism

Window repairs require careful workmanship to maintain both safety and performance. Our team works cleanly and efficiently while respecting your home or workplace. Documentation such as method statements or insurance certificates can be provided when required. We regularly coordinate with managing agents and facilities teams for multi-occupancy buildings. Our accreditation with UKLA and SafeContractor demonstrates our commitment to quality service and professional standards.

Why this matters in your home 

Restore your window security quickly and efficiently 

Frequently asked questions 

What homeowners ask most

We work carefully and always prioritise repair-led, low-disruption methods wherever possible, only replacing parts when needed.

Emergency calls are prioritised, with engineers usually attending within the hour. Planned appointments can be arranged at a convenient time.

Yes, our work and replacement parts are guaranteed, and we also provide simple aftercare advice to help keep your windows working well.

Yes, we can secure properties temporarily if parts need to be ordered or if a follow-up visit is required.